SugarCRM has features like data import and export to and from the application, e-mail integration and invoice management. SugarCRM enables you to change page designs through a drag-and-drop tool. You can also establish new work-flows by editing work modules in this software. It also gives you the choice of having your own cloud service provider without any extra charges.
Features of SugarCRM
New Interface: The user interface of this application has been recently redesigned to bring ease for the end user. Now, the main menu comprises of all the major options including opportunities, orders, leads, contacts, invoicing, etc. In other words, it has a smart, yet simple user interface, which lets you quickly create/view accounts, projects, reports, invoices, and more.
Customer Account Portal: SugarCRM provides customers with a support portal that facilitates the user to monitor each and every client interaction. And, if it is about real time sharing, it allows multiple departments and their employees to stay connected as well
Mobility and Offline Synchronization: The application can be accessed through mobile phones. But, it also lets you use its offline synchronization features, which stores a copy of the data on your mobile phone.
Integration: SugarCRM is compatible with most of the commonly used applications such as Google Docs, MS Word, and MS Excel, etc. So, if it is related to importing data to office apps, or mail merge documents and exporting them to an excel file, this software can certainly serve your purpose.
SugarCRM is priced economically as compared to other related CRM solutions, and starts from $35 user/month. The basic feature includes 15 GB of storage along with features including sales forecasting, marketing and call center automation, online product training, etc. But, if you are planning to go for more storage, dedicated technical account manager or a private cloud, then you need to spend some extra amount for it.
Alternatives of SugarCRM